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Updating a User’s Role

< 1 min read

From time to time, you may need to update a user’s role to reflect changes in their position. For example:

  • A parent becomes a member of staff
  • A member of staff is promoted to a senior role

How to update a user’s role #

  1. Go to School Settings.
  2. Select the Users tab.
  3. Find the user in the list and click Edit roles in the Actions column.
  4. Choose the new role (or combination of roles) from the list of valid options.

Important notes #

  • The system only allows valid combinations of roles.
  • This prevents conflicts, such as assigning both “student” and “senior staff” to the same user.
  • Any invalid selection will be automatically rejected.
Updated on September 22, 2025

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